Shipping policy
Bralora Shipping Policy
Last updated: September 2026
At Bralora, we want receiving your order to feel just as effortless as wearing it.
Shipping
We currently offer FREE Tracked Shipping on eligible Bralora orders, with no minimum purchase required unless otherwise stated at checkout.
Available shipping options and delivery destinations will be displayed during checkout.
Estimated Delivery Time
Orders are typically delivered within:
5–8 business days
Business days are Monday through Friday, excluding public holidays.
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, peak shopping periods, or other transportation disruptions.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking updates may take a short amount of time to appear after your package has been handed over to the carrier.
You can use your tracking number to follow your order until delivery.
Multiple Items
If your order contains multiple items, they may occasionally be shipped separately.
If this happens, you may receive more than one tracking number. You will not be charged additional shipping fees because your order was divided into multiple packages.
Incorrect Shipping Information
Please make sure your shipping address is complete and correct before placing your order.
If you notice an error after ordering, contact our customer support team as soon as possible.
We will do our best to help, but once an order has entered the shipping process, we cannot guarantee that the delivery address can be changed.
Bralora cannot be held responsible for delivery issues caused by incorrect or incomplete information provided at checkout.
Delayed Orders
Although most orders arrive within the estimated 5–8 business day delivery window, occasional delays may occur.
If your tracking has not updated for an extended period or your order appears significantly delayed, please contact our support team and we will help investigate the shipment.
Delivered but Not Received
If your tracking information shows that your package has been delivered but you cannot locate it, we recommend:
- Checking around your delivery location
- Asking members of your household or neighbors
- Checking with your building reception or mailroom
- Allowing up to 24 hours, as carriers may occasionally mark packages as delivered shortly before final delivery
If you are still unable to locate your order, please contact our support team.
Need Help?
If you have any questions regarding your shipment, tracking information, or delivery, please contact us at:
info@bralora.com
Please include your order number so our team can assist you more quickly.
Returns & Exchanges
Finding the right fit should feel simple.
If your Bralora order isn't quite right, you may request a return within 30 days of delivery, subject to our Return & Refund Policy.
If you need another size, contact our support team and we’ll help you determine the most suitable Bralora size.
For complete conditions regarding returns, exchanges and refunds, please refer to our Return & Refund Policy.